Residential block managementManaged by us. Visible to you.
Harrison Services runs the day-to-day management of residential blocks for RMCs, RTMs, freeholders and developers across London and the surrounding counties. The Harrison Services Portal shows directors and residents where things stand.
Built for the people
who run buildings
Whoever is responsible for your block, we take on the day-to-day and keep you in control.
The Harrison difference
What changes when we manage your building
With many managing agents, the information about your building lives in someone's inbox. We manage it in one shared place, so directors and residents can see where things stand without having to ask.
Chasing the agent for updatesBuilding status visible at any timeBuilding statusService charge spending hard to followBalances, collection and arrears at a glanceFinancial overviewQuotes approved by email, if anyone repliesDirectors approve quotes, with a record keptApprovalsRepairs reported, then nothing heardEvery repair tracked to completionRepair trackingDocuments buried in inboxesInsurance, compliance and accounts on fileDocuments
Harrison Services Portal
Every building we manage has its own portal
Directors get oversight of finances, compliance and approvals. Residents can report repairs, pay service charges and keep up with building news.
- ✓Site inspection completed2 days ago
- ✓Decoration quote received, Redwood Decorators5 days ago
Contractor quotations awaiting your decision.
Communal, main entrance · Reeve & Sons · £95.00
Section 20 consultation complete · Redwood Decorators · £42,000.00
External decoration
Provisionally Sept 2026 · Estimated £42,000.00
- ✓James Walker approved entrance door lock repair, £95.0030 July
- ✓Fire alarm serviced30 July
- ✓Sarah Johnson reported a repair: dripping tap28 July
Based on the live demo · sample data
Flat 6 · Reported by Sarah Johnson, 4 days ago
Contractor: Bright Plumbing
- ✓Reported by Sarah Johnson4 days ago
- ✓Quotation received, Bright Plumbing, £180.003 days ago
- ✓Quotation approved by James Walker3 days ago
- ✓Contractor visit scheduledThu 9–11am
Next payment due 14 Aug 2026
Bin store relocation
3 days ago
Based on the live demo · sample data
Everything your
building needs
Day-to-day management of residential buildings, from service charges to fire safety, with every part of it visible in the portal.
Service charges and finances
- Budgeting and collection
- Client money accounts
- Year-end accounts coordination
- Buildings insurance coordination
In the portal: financial overview, payments
Maintenance and contractors
- Cleaning, gardening and windows
- Repairs and planned maintenance
- Contractors and inspections
- Section 20 and major works
In the portal: repair tracking, approvals
Compliance and communication
- Compliance and fire safety
- Director and resident updates
- Building documents and records
- Handover and onboarding
In the portal: compliance, documents, messages
Switching is simpler
than you think
Most of our clients come from another managing agent. We handle the handover, so directors don't have to chase the old agent.
- Tell us about your buildingA short call about the block, how it is run now and what needs to change.
- Get your proposalThe services, the handover plan and a clear annual fee, in writing.
- We handle the handoverFunds, records, contracts and open repairs from the outgoing agent.
- Portal access from day oneDirectors and residents are set up on the Harrison Services Portal.
“We took on Harrison Services towards the end of 2024 and were impressed from first site visit. They have been very thorough and supportive and keep us informed regularly.”
- Residents' management companies
- Right to Manage companies
- Freeholders and share of freehold
- Developers, after completion
- Leaseholders wanting better management
Where we manage
Block management in London and the surrounding counties
Most of the buildings we manage are in London and within about 50 miles of it. If your building is further afield, tell us about it anyway.
Questions
Block management questions, answered
Can't see your question? Call 020 8150 7200 or email us.
What does a block managing agent do?
A managing agent runs the day-to-day side of a residential building on behalf of the RMC, RTM company or freeholder: setting and collecting the service charge, arranging insurance, cleaning, repairs and maintenance, keeping the building compliant, and keeping directors and residents informed.
How much does block management cost?
It depends on the size of the building, the services it needs and its condition. We set out a clear annual management fee in your proposal, so you know the cost before you decide. Our guide to block management costs explains what affects the fee.
How do we change managing agent?
Check the notice period in your current management agreement, then ask us for a proposal. Once the directors or freeholder decide to switch, we contact the outgoing agent and manage the handover of funds, records and contracts. See how to change managing agent.
Do you manage small blocks of flats?
Yes. Many of the buildings we manage are smaller developments, and we take on larger buildings too. Tell us about yours.
Do you work with RMCs and RTM companies?
Yes. We manage buildings for residents' management companies, Right to Manage companies, freeholders, share of freehold companies and developers.
What is the Harrison Services Portal?
A secure online portal that comes with every building we manage. Directors see finances, compliance, approvals and documents; residents can report repairs, make payments and read building announcements. You can try the live demo.
Which areas do you cover?
Mainly London and the surrounding counties, including Hertfordshire, Surrey, Essex, Kent, Buckinghamshire and Berkshire. If your building is further afield, get in touch anyway.
Management proposal
Get a management proposal
We'll arrange a call, then send a written proposal with a clear annual fee.
- A review of how your building is run now
- A written proposal and management fee
- A handover plan if you're changing agent
- Portal access for directors and residents