Areas · LondonBlock management in London
London is where most of the buildings we manage are. We look after converted houses, mansion blocks, purpose-built blocks and flats above shops for RMCs, RTM companies, freeholders and developers.
- Conversions, mansion blocks and modern blocks
- Mixed-use buildings with flats above shops
- Handovers from other managing agents
- A portal for every building
Managing a building in London
London's residential buildings are more varied than almost anywhere else in the country, and that variety shapes how they need to be managed.
- Converted houses. Victorian and Edwardian terraces split into two, three or four flats. Responsibilities for the roof, structure, gardens and shared hallways depend on the leases, and they're not always clear.
- Mansion blocks. Older purpose-built blocks with lifts, boilers, porterage or communal heating, and long-term maintenance that needs planning years ahead.
- Flats above shops. Mixed-use buildings where residential and commercial parts share a structure but not always the costs.
- Modern blocks. Newer developments, sometimes handed over by a developer to a residents' management company, with building safety requirements to keep on top of.
What London leaseholders and directors tell us
Many of the buildings that come to us have the same frustrations: not knowing what's happening, chasing the agent for updates, and not being able to see where the service charge goes. Our answer is the Harrison Services Portal, which gives directors and residents a live view of their building.
How we manage London buildings
We prepare service charge budgets and collect payments, arrange cleaning, repairs and maintenance, keep fire safety and other compliance records up to date, run Section 20 consultation for major works and keep directors and residents updated. See block management in London for the full service.
Building safety
Buildings of at least 18 metres or seven storeys with at least two homes are "higher-risk buildings" under the Building Safety Act 2022, with extra duties for the people responsible for them. If your building may fall into that category, tell us when you get in touch so we can talk through what it means for management.
Where we cover in London
We take on residential buildings across Greater London, including in
- Kensington and Chelsea
- Westminster
- Camden
- Islington
- Hackney
- Tower Hamlets
- Greenwich
- Lewisham
- Southwark
- Lambeth
- Wandsworth
- Richmond
- Kingston
- Bromley
- Bexley
- Croydon
- Barnet
- Ealing
- Hammersmith and Fulham
- Hounslow
Not on the list? Tell us about your building anyway.
Harrison Services Portal
Every building we manage has its own portal
Directors get oversight of finances, compliance and approvals. Residents can report repairs, pay service charges and keep up with building news.
- ✓Site inspection completed2 days ago
- ✓Decoration quote received, Redwood Decorators5 days ago
Contractor quotations awaiting your decision.
Communal, main entrance · Reeve & Sons · £95.00
Section 20 consultation complete · Redwood Decorators · £42,000.00
External decoration
Provisionally Sept 2026 · Estimated £42,000.00
- ✓James Walker approved entrance door lock repair, £95.0030 July
- ✓Fire alarm serviced30 July
- ✓Sarah Johnson reported a repair: dripping tap28 July
Based on the live demo · sample data
Flat 6 · Reported by Sarah Johnson, 4 days ago
Contractor: Bright Plumbing
- ✓Reported by Sarah Johnson4 days ago
- ✓Quotation received, Bright Plumbing, £180.003 days ago
- ✓Quotation approved by James Walker3 days ago
- ✓Contractor visit scheduledThu 9–11am
Next payment due 14 Aug 2026
Bin store relocation
3 days ago
Based on the live demo · sample data
Questions
Block management in London: questions
Can't see your question? Call 020 8150 7200 or email us.
Do you only manage buildings in south-east London?
No. Our office is in Plumstead, south-east London, but we take on buildings across Greater London.
Do you manage buildings with commercial units?
Yes. Many London buildings have shops or offices on the ground floor. We'll look at how the leases split responsibility between the residential and commercial parts.
Can you take over from our current London agent?
Yes. Most of the buildings we take on come from another managing agent. See changing managing agent.
Other areas we cover
Hertfordshire
New developments, small blocks and conversions across Hertfordshire's towns.
Block management in HertfordshireSurrey
Blocks with shared grounds, period conversions and share of freehold buildings across Surrey.
Block management in SurreyEssex
Developments, coastal blocks and conversions across Essex.
Block management in EssexManaging a building in London?
We'll arrange a call, then send a written proposal with a clear annual fee.